Skype Outage

Skype outage affects users around the world that also includes businesses that are highly dependent on Skype. Users are unable to make phone calls and were dropped in the mid-conversation. On Wednesday the Skype services stopped working at 9 AM PST because of network connection failure. Skype’s most renowned and widely used cheap calling service is slapped with a major outage. Previously in 2007, Skype has affected the users with two day disruption but this time it is far more extensive.

Mostly such services affect some geographical areas but this Skype outage is around the globe. People are highly disturbed and angry especially those have business relying on Skype telephone services. Businesses should not totally rely on services like this because they cannot run smoothly all the time. Companies should consider having some backup plan to handle the situation like Skype outage because now they are losing revenue as long as the Skype services are down.

Mostly big professional vendors like Microsoft and Google made SLAs, service level agreements promising consumers that in case of any service outage they will compensate later by providing consumers with free hours or by returning some money. If a provider promises to stay up all the time but time after time fails to meet the promise then certainly it is giving advantage to the competitors and will lose the consumer base.